Frequently asked questions
How long does standard delivery take?
Domestic shipping takes 3-7 business days and international shipping takes 14-20 business days.
How do I track my order?
Once your item has been shipped you will receive an email from us with your tracking details. If you haven't received this, please check your junk mail. If you need to get in contact with us about the whereabouts of your order, please email email@example.com
Do you ship internationally?
Paeez Candles ships to: Australia, USA, Canada, China, United Kingdom, Irland, New Zealand, Dubai, Abu-Dhabi, Norway, Sweden, Denmark, Germany, Spain, Italy, Greece and France.
How much fragrance do you use in your candles?
All Páeez Candles are made with love and care in Melbourne Australia. We use 100% soy wax in our candles and all candles have 10% fragrance. All our fragrances are made from artisan fragrance makers to create the most luxurious and strong scented fragrances.
Why 100% Soy?
Soy is naturally derived, non-toxic, long lasting and gives you a clean burn. No animal products or animal-derived ingredients. Carcinogen- Free. Mutagen- Free. Phthalate- Free.
Are you going to launch new candles? I want more fragrances!
YES! We are super excited and proud to say that we will be coming with new fragrances (and designs- hush hush) soon. If you want to be a part of our VIP membership please sign up to our newsletter on the bottom of this page.
What is your Affiliate Program ?
Affiliate Influencers: Exclusive offers include: free sample bags, discounts, next launch, PR packages*, featured on our social media account and more.
Are you looking for ambassadors? How do I get added to the PR list?
If you consider yourself to be an influencer please send us an email to firstname.lastname@example.org or contact us under the "contact us" page or click here to be a part of our affiliate program. You can also reach out to us on IG @paeezcandles.com
What does Paeez mean?
Paeez means Fall/Autumn (the season) in Persian language.